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How to recognize a phishing, mishing or vishing scam.
Recognize
- Genuine financial institutions and organizations will NOT contact you by email to request confidential and personal information.
- If a financial institution or organization sends you a genuine request for some information, they should address you by name and not refer to you as 'account holder' or 'customer'.
- A genuine financial institution or organization should take good care to ensure that any email or message they send to you does not contain typing errors and grammatical mistakes—many scammers make silly mistakes.
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